Walk past any community noticeboard in Queensland and you'll see it. A cheerful flyer, well-intentioned, with a familiar message:
"Come and Try Croquet! Fun for All Ages. Everyone Welcome."
The intention is generous. But it doesn’t result in anything.
Here's why: when you try to speak to everybody, you speak to nobody. Generic is forgettable. And forgettable is fatal.
Marketing isn't about reaching more people. It's about mattering to the right ones.
This isn't about croquet
People don't join croquet clubs because croquet is good. They join because they're looking for something, and croquet happens to provide it.
The retired executive isn't thinking about hoops and mallets. They're thinking: "I miss having something difficult to master."
The recent widow isn't thinking about lawn sports. They're thinking: "I need somewhere to belong."
The person who downsized to an apartment isn't thinking about outdoor recreation. They're thinking: "I miss grass under my feet."
You're not selling croquet. You're showing people where they fit.
People like us do things like this
This is how humans make decisions. Not through rational analysis of features and benefits, but through identity.
"Am I the kind of person who plays croquet?"
For most people, the answer is no. Not because they've evaluated croquet and rejected it. Because croquet doesn't fit their mental picture of who they are.
Your job isn't to convince them otherwise. You can't argue someone into a new identity. What you can do is find the people for whom the answer is already "maybe" and show them that people like them are already here.
The competitor thinks: "I'm someone who needs intellectual challenge."
Show them croquet players who think the same way. Now croquet fits their identity.
The community seeker thinks: "I'm someone who values genuine connection."
Show them the friendships at the club. Now croquet fits their identity.
The smallest viable market
You don't need 200 members. You need 40 members who care.
Here's the maths that changes everything:
Serve 1000 people adequately and you get silence. Satisfied people don't talk.
Serve 10 people extraordinarily well and you get advocates. Delighted people can't help themselves. They tell their friends. And their friends are usually people like them.
This is how movements grow. Not through broader reach, but through deeper resonance.
The gardener who downsized:
"When I moved into an apartment, I thought I'd lost my garden forever. Croquet gives me outdoor time on beautiful grass three days a week."
This message means nothing to someone who never cared about gardens. Perfect. They're not your smallest viable market. The person who does miss their garden reads this and thinks: "Someone understands."
The former athlete:
"Tennis destroyed my knees. Golf took too long. I thought my competitive days were over. Croquet gave me back competition without the physical punishment."
This message means nothing to someone who was never competitive. Perfect. The former athlete reads this and thinks: "That's exactly my situation."
The formula
[Thing Missing] + [How Croquet Fills It] + [People Like You Are Here] = Invitation
Not an advertisement. An invitation.
Advertisements interrupt. They say "look at me" to people who didn't ask.
Invitations connect. They say "if you're this kind of person, you might belong here" to people who are already looking.
Generic: "Come and Try Croquet!"
Invitation: "After 40 years in business, retirement felt mentally empty. Croquet filled that gap. It has the strategic depth of chess, and I'm still learning new things two years in. If you miss having something difficult to master, you might love this too."
One club, many invitations
The competitor and the community seeker both thrive at the same club. They play the same game. They just arrived by different paths, looking for different things, with different identities.
Your club doesn't need one message. It needs several. Each one speaks to a different "people like us." Each one makes a different person think "that's for me."
Generic messaging tries to appeal to everyone and resonates with no one.
Specific invitations appeal to someone and create belonging.
The question isn't "how do we reach more people?" It's "who are we for, and how do we show them they belong here?"
Want to talk through your club's approach? Share what's working (or not) with other clubs on Club Hub.
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