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While this isn't about croquet, we're sharing the following video because looking after our members is incredibly important to us. We want to share this information because these newer, more sophisticated scams can unfortunately affect anyone, and we believe that being prepared is the best approach.
There's a new type of scam making the rounds that uses Artificial Intelligence (AI) to realistically copy the face and voice of a loved one. It allows scammers to create a fake video call or a voice message that seems to be from a family member, often claiming they're in a desperate situation.
For instance, you could get a frantic call from someone who looks and sounds exactly like your grandchild, claiming they're stuck overseas and need money for an emergency flight home. This is designed to create a sense of urgency, hoping you'll act on instinct before you have a chance to think it through.
To show you just how convincing this can be, the video below is itself a complete AI fake. The people, their voices, and even the places you see are all computer-generated. We really encourage you to watch it, as it helps make sense of this new risk.
If you ever receive a call like this, here are a few simple steps to keep in mind:
- Take a moment to pause. The goal of a scammer is to create panic. Taking a breath gives you a moment to think clearly and step back from the manufactured urgency.
- Verify the story independently. A great rule of thumb is to hang up and call your family member back on a number you already have for them. This simple step ensures you’re talking to the right person.
- Trust your instincts. If a request for money or gift cards feels unusual, it probably is. It's always okay to take the time to confirm that a real emergency exists through a trusted channel.
Please take a few minutes to watch the video. Seeing this technology for yourself is the best way to understand what to look for and to help keep yourself and your family safe.
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